This section provides links to guidance, other information and national organisations for provider services.

Guidance Reports and Information

Advance Care Planning: A quick guide for registered managers of care homes and home care services (NICE)

Bed Rails: Management and Safe Use (Medicines and Healthcare Products Regulatory Agency)

Beyond Barriers: How Older People move between Health and Care in England (CQC)

Care and Support of People Growing Older with Learning Disabilities Overview (NICE)

Care Homes and Equipment: Guiding Principles for Assessment and Provision (Royal College of Occupational Therapists)

Cold Weather Plan for England (UKSA, NHS, Met Office)

Complaints: Good Practice Guide for Care Providers (LGSCO)

Co-production: What it is and how to do it (SCIE)

Dementia: Assessment, Management and Support for People living with Dementia and their Carers (NICE)

Discussing and Planning Medicines Support: A Quick Guide for Home Care Managers providing Medicines Support (NICE)

Delivering High Quality End of Life Care for People who have a Learning Disability (PCPLD Network and NHS)

Enabling Positive Lives for Autistic Adults (NICE)

Enhanced Health in Care Homes Learning from Experiences so far (Kings Fund)

Equally Outstanding: Equality and Human Rights – Good Practice Resource (CQC)

Falls: applying All Our Health (Public Health England)

Final Guidance on Visiting and Accompanying in Care Homes, Hospitals and Hospices (CQC)

Good Record Keeping (LGSCO)

Guidance for Providers (CQC)

Guidance on Outbreaks of Influenza (Flu) in Care Homes (Public Health England)

Guidance on the Management of Alcohol in Care Settings (University of Bedfordshire)

Heatwave Plan for England (PHE, DHSC and NHS)

Helping to Prevent Infection: A Quick Guide for Home Care Managers (SCIE and NICE)

Helping to Prevent Deaths and Illnesses associated with Cold Homes (SCIE and NICE)

Helping You Deliver Good and Outstanding Care (Skills for Care)

Home Care: Delivering Personal Care and Practical Support to Older People living in their own Homes (NICE)

Improving Healthcare Access for People with Learning Disabilities (Public Health England)

Influenza-Like Illness (ILI): Managing Outbreaks in Care Homes (UK Health Security Agency)

Infection Prevention and Control in Adult Social Care: COVID-19 Supplement (DHSC)

Inspection Toolkit (Skills for Care)

Learning Disabilities and Behaviour that Challenges: Service Design and Delivery (NICE)

Learning from Safety Incidents (CQC)

Managing Medicines in Care Homes (NICE)

Medicines in Health and Social Care: Learning from risks and sharing good practice for better outcomes (CQC)

Moving between Hospital and Home, including Care Homes: A Quick Guide for Registered Managers of Care Homes and Home Care (SCIE and NICE)

Older People with Social Care Needs and Multiple Long-term Conditions (NICE)

Recognising and Preventing Delirium (NICE)

Safe Care at Home Review (

Smiling Matters: Oral Health Care in Care Homes (CQC)

Supporting Personal Relationships (Skills for Care)

Supporting vulnerable people before and during a heatwave: for care home managers and staff

The Data Security and Protection Toolkit (Digital Care Hub)

The Oliver McGowan Mandatory Training on Learning Disability and Autism (NHS England)

The Role of Care Homes in End of Life Care (Public Health England)

Transition between Inpatient Hospital Settings and Community or Care Home Settings for Adults with Social Care Needs (NICE)

Transition between Inpatient Mental Health Settings and Community or Care Home Settings (NICE)

Transition from Children’s to Adults’ Services for Young People using Health or Social Care Services (NICE)

What Good Looks Like for Digital Records in Adult Social Care (CQC)

Working with Older LGBTQ+ People (Skills for Care)


Care England

Care Quality Commission (CQC)

Home Care Association

National Care Forum

National Institute for Health and Care Excellence (NICE)

Skills for Care

Skills for Health

Social Care Institute for Excellence (SCIE)

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