January 2019

This page provides a summary of how to use this online Safeguarding Adults Board Adult Policies, Procedures and Practice (APPP) site, its supporting resources and main features.


Finding your way around this Resource

This site is structured into different sections.

This site is divided into different sections. On the home page there are three buttons:

  • STSAB Procedures – which contains policies, procedures and practice guidance for South Tyneside Safeguarding Adults Board;
  • Useful Links – which has links to the most commonly used local web pages for South Tyneside staff;
  • Legislation and National Guidance – which has links to relevant information for staff using this APPP.

When you are in the STSAB Procedures section, there are a number of tabs on the left side of the screen when viewed on larger screens or by clicking on the lined box in the top right corner on smaller screens (such as phones or tablets):

  • Home contains the introduction page of the STSAB Procedures section. It also includes Using this APPP Resource (this page) which gives information about using this site, and Register with Us to receive notification when this APPP is updated.
  • Contents contains the policies, procedures and practice guidance chapters. These are divided into sections which can be viewed by clicking on the arrow on the right of ‘Contents’;
  • Resources provides a range of relevant supporting information (see below). The different sections can also be viewed by clicking on the arrow on the right of ‘Resources’;
  • Contact has a contact form for you to send a message to Jackie Nolan, South Tyneside LSCB and SAB Board Manager, who oversee the coordination of this APPP, should you have a comment or suggestion you wish to make.

Accessibility Options

This manual has a number of different options to aide online reading. When you are on the home page, choose ‘Accessibility’ drop down menu on the right side of the screen. There is large text, green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting. You can use large text with any of the other options.

In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed though screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.

Using the APPP Resource on Mobile Phones and Tablets

This resource works well on internet enabled mobile phones and tablets by typing in the weblink in the internet address bar. When used on a mobile phone, the website will immediately convert into a mobile phone friendly version, where the tabs sit behind the Menu button. If it does not work straightaway, tap on the refresh circle in the address bar.

If your phone or tablet has a reader option (it may be an ‘R’ or say ‘Reader’ in the address bar, you may have to install it), tap on it and it will convert the text into a more easy to read version for phones or tablets.


The Resources section contains a number of links and documents to supplement the information in the chapters. It includes

For ease of use, if you can open this website in two tabs next to each other you can click on the Resources section to consult related resources without leaving the chapter you are reading.


If you want to make any changes to any chapters or write a new chapter, please first contact Jackie Nolan, South Tyneside LSCB and SAB Board Manager, who is the local contact for this APPP, to discuss your ideas.

If you wish to make any changes to existing chapters you wish to amend must be copied into Word and amended using track changes. See Making Changes to Chapters for information about how to make amendments in the way we require. It is vital that we are able to see what specific alterations you want us to make; following these instructions is really important, as we don’t want to have to ask you to do it again!

With each revised edition of your SAB APPP, we indicate which chapters are new or have been updated. This information is available in the table below and at the top of each relevant chapter. Where chapters have had specifc sections amended, this will be detailed. If there are a number of changes throughout the chapter, it will state that the chapter should be re-read.

January 2019

Chapter Detail
Amended chapters
Modern Slavery This chapter was updated to reflect guidance from the Local Government Association and Independent Anti-Slavery Commissioner.
Making Safeguarding Personal This chapter has been revised to update references and links.
Financial and Material Abuse This chapter was amended to add a link to Friends against Scams, the National Trading Standards website.
Data Protection Act 2018 This chapter was amended to reflect the Data Protection Act 2018 coming into force, which replaces the Data Protection Act 1998.
Dementia: Practice Guidance This chapter was updated to include a link to Dementia: assessment, management and support for people living with dementia and their carers published by NICE.
No Recourse to Public Funds This chapter was amended to update the link to the revised practice guidance for local authorities in assessing and supporting adults who have no recourse to public funds, as above. Further information has also been added.
South Tyneside Multi-Agency Information Sharing Protocol This replaces the previous information sharing protocol and should be re-read.
New chapters
County Lines: Criminal Exploitation of Adults This chapter outlines the main issues involved in the criminal exploitation of adults by organised crime groups.
Equality, Diversity and Human Rights in a Safeguarding Context This chapter outlines the main issues in relation to equality, diversity and human rights which should be applied when implementing safeguarding adults procedures and process, as well as all other aspects of providing care and support services to adults.
Dignity, Compassion and Respect This chapter outlines the main principles required to ensure adults involved in the safeguarding process are treated with dignity, compassion and respect.
Mental Health Act 1983 This chapter outlines the main principles and sections of the MHA.

Date of Next Revision

This APPP is usually updated every six months. The next revision will be available, therefore, by 2 July 2019.


Type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter. Use ” marks around the word to narrow your search, for example “Rape Crisis”.

If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.

Register for APPP Update Notifications

We recommend you ‘Register with Us‘. This enables us to notify you that your APPP resource has been updated, which is usually every six months. By submitting this information, you will only receive email notifications from us in relation to APPP updates and your information will not be given to any third parties.


The SAB APPP has been designed to be used as an online resource. It is easier to update a web based facility, and version control is very effectively managed. Reducing or eliminating printing cuts costs, as well as preserving valuable resources.

If you print a chapter, to take to a meeting for example, please note it will have a water mark stating it is valid for 72 hours only and the date it was printed. Whilst APPPs are usually updated every six months, there may be occasions when it is updated urgently as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. That is why we recommend that if you have to print a chapter, you no longer refer to it after that time.


The chapter content in this resource can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.